텍스 관련 문의하려 IRS에 전화걸었는데 상담원 연결 옵션 못찾고 그냥 끊으신 적 있으시죠? live person 연결하는 방법 알게되어 공유드립니다. 오늘 이 스텝 그대로 따라했더니 15분 정도 짧은 대기후 에이전트와 바로 통화연결 됐네요. 필요한 일 있을 때 참고하시길요!
How do you speak to a live person at the IRS?
- The IRS telephone number is 1-800-829-1040.
- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOTchoose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
- Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
- After it asks twice, you will be prompted with another menu.
- Press 2 for personal or individual tax questions.
- Finally, press 3. The system should then transfer you to an agent.