유럽 항공사나 유럽출발 비행기가 연착/취소되었을 때의 보상

어제 돌아오는 FRA-EWR 항공편이 maintenance 이유로 2시간 30분 정도 출발이 늦어졌습니다. 유럽은 보상이 후하다는 이야기를 들었기 때문에 오늘 회사에서 검색해 보니 다음과 같은 내용이 있더군요. 물론 저는 30분이 모자라서 아깝게 대상에서 제외되긴 했습니다만... 혹시 비행기에 문제가 있으신 경우는 꼭 보상 받으세요.. 대략 비지니스 트립중에 3시간 딜레이 되면 600유로를 먹으면서 오히려 기쁠 거 같습니다 ^.^

 

 

Secondly, you also have rights in case things go wrong. This concerns delays, cancellationsand overbooking that prevent you from boarding ...

... and applies if you are:

• departing from any airport situated in the EU, or
• arriving in the EU with an EU carrier or one from Iceland, Norway or Switzerland. 

Financial compensation

In addition, if you are denied boarding, your flight is cancelled or arrives more than 3 hours late on arrival at the final destination stated on your ticket, you may be entitled to compensation of €250 - 600, depending on the distance of the flight:

Within the EU

• 1,500 km or less - €250
• over 1,500 km - €400

Between EU airport and non-EU airport

• 1,500 km or less - €250
• 1,500 - 3,500 km - €400
• over 3,500 km - €600

With cancelled flights, you won'treceive compensation if:

• the cancellation was due to extraordinary circumstancesfor example due to bad weather, or
• you were informed 2 weeks before the scheduled flight date, or
• you were offered an alternative for the same route with a similar schedule to the original one.

 

http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm