텍스 관련 문의하려 IRS에 전화걸었는데 상담원 연결 옵션 못찾고 그냥 끊으신 적 있으시죠? live person 연결하는 방법 알게되어 공유드립니다. 오늘 이 스텝 그대로 따라했더니 15분 정도 짧은 대기후 에이전트와 바로 통화연결 됐네요. 필요한 일 있을 때 참고하시길요! 

How do you speak to a live person at the IRS?

1. The IRS telephone number is 1-800-829-1040.
2. The first question the automated system will ask you is to choose your language.
3. Once you’ve set your language, do NOTchoose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
4. Next, press 1 for “form, tax history, or payment”.
5. Next, press 3 “for all other questions.”
6. Next, press 2 “for all other questions.”
7. When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
8. After it asks twice, you will be prompted with another menu.
9. Press 2 for personal or individual tax questions.
10. Finally, press 3. The system should then transfer you to an agent.