이메일 전문입니다.

 

We are reaching out regarding your Bilt Rewards Membership and associated Points balance. We have reason to believe that behavior on your account demonstrates an intent to engage in sustained misconduct and wrongdoing in connection to the program.

Pursuant to the legally binding Bilt Rewards Terms & Conditions, Bilt has the right to “reject, revoke, cancel, terminate, or suspend any membership, benefit, and/or any and all points, or take any other action at its discretion, at any time, if Bilt, believes: (a) the member has (1) violated any of the program rules; (2) acted in a manner inconsistent with applicable law, regulations or ordinances; (3) engaged in any misconduct or wrongdoing in connection with the program; or (4) engaged in abusive, fraudulent, inappropriate, or hostile conduct in connection with the program.”

This letter serves as formal notice of the closure of your Bilt Rewards Membership and, effective immediately, the forfeiture of any remaining Bilt points.

Please note that all capitalized terms used but not defined herein shall have the same meanings as defined in the Bilt Rewards Terms and Conditions.

Sincerely,

Bilt Rewards Team

 

일단 고객센터에 연락했는데, 메일 주소는 공식메일이 맞고 실수로 보내졌을 수도 있다고 합니다.

 

Bilt는 정상적으로 Rent 내는 것에만 사용했고, 5번 미니멈 사용횟수 채우기 위해서 가끔 스타벅스에서 커피사마신게 전부인데,

갑자기 Violoation이 있다고 하니 황당하네요...

1년 넘게 Rent를 이걸로 내온터라 포인트가 꽤 쌓여있는데 혹시 모르니 Cashback을 하거나 다른데로 미리 넘겨놔야하나 걱정입니다.

 

혹시 유사한 경험 해보신 분들 있으신가요?