Citi Prestige 로그인해서 benefit에 보면 Priority Pass Select 이용시 "no need to enroll"이라고 나오죠..
access to hundreds of VIP lounges through Priority Pass™ Select - no need to enroll
컨펌하고자 SM 메일로 Priority Pass 쓰려면 뭘 해야되냐고 물었더니 황당한 답변을 받았습니다.;;;;
아래 관련 내용..
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We have replaced Priority Pass with Lounge First.
For Lounge First, you must enroll and purchase passes at www.travelbenefits.citi.com. There is not a dedicated number to purchase passes over the phone. You also need to enroll each year as this is not an automatic enrollment.
However, we do not show that your account is elegiable for the Priority Pass.
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Lounge First로 바꼈다고....;;; 게다가 제 계좌엔 애초에 Priority Pass 혜택도 없다고....;;
너무 말이 안되서 Senior Specialist나 되가지고 이렇게 대충 답변해도 되나 싶었는데, 혹시나 하는 마음에 확인을 해보기로...
아래 화면에서 Airport Lounge Access에 More를 눌렀더니....
헉.... 아래와 같은 화면이...
담당자와 제가 동시에 실수를 한거겠죠? ㅎ;;;;
저도 혹시나해서 SM 보냈는데요 요런 대답이 왔습니다
We appreciate the opportunity to assist you.
Priority Pass Lounge Access - offers access to a larger network of airport lounges with hundreds of airport VIP lounges worldwide. To find a participating lounge sign onto www.prioritypass.com or call (855) 241-9239 or (855) 241-6239.
Priority Pass is now known as Lounge First. Enrollment is not automatic and you will need to access www.travelbenefits.citi.com to enroll in the program. Lounge First enrollment is only valid for 1 year from date enrolled on Lounge First website, not calendar year. The enrollment fee is $35.00. Passes expire 1 year from date they are issued through the Lounge First site. The expiration date will be printed on the pass.
If you are attempting to log into www.travelbenefits.citi.com, you must enter the following information:
Account Number
First Name
Last Name
Important: If your name has a suffix, e.g., Jr. Sr., you should not include it in the "Last Name" field.
Last 4 digits of Social Security Number
ZIP Code
If there is any way we can be of further assistance, please feel free to contact us.
이거 재미있네요...
일단 제가 찾은건 Citi Platinum 카드가 원래 PP를 제공했다가 Lounge First로 바뀌었다고 2012년도 글을 봤구요,
Citi Prestige는 Lounge First로 바뀌었다는걸 공홈이나 기타 thread에서 좀처럼 찾아보기 힘듭니다.
아마 상담하는 사람이 Citi Platinum카드의 benefit과 착각을 한 것 같아요...
Priority pass 오늘 도착했습니다. 카드발급받고 한 열흘되었네요... 메세지 무시하셔도 될듯합니다.
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