Farmers^® is reducing auto insurance premium by 25% for the month of April on Farmers branded and 21^st Century^® branded policies.

We recognize that due to various stay‑at‑home directives, customers are driving less. In light of this, during the month of April we are reducing auto insurance premiums by 25% on Farmers branded and 21^st Century branded policies. No action is needed from you, as the reduction will be applied automatically as a credit on your next billing statement. If you recently paid your account in full, we will issue you a refund for the amount of the reduction. As the situation progresses, we will determine if further action is required.

We know that many of our customers may be facing financial challenges during this time and we want to help. In addition to complying with any state mandated actions, we are making adjustments to allow extra time for you to pay for your Farmers^® - branded Auto, Home, Umbrella, and Specialty policies.

Pausing Cancellations ‑ We have temporarily paused policy cancellations due to non-payment. This means you will have more time to make a mid-term payment, if one is due, and any unpaid balance will carry over to your next billing statement with no late fee or other penalty. Please keep in mind that we are providing additional time to pay while still maintaining your coverage, so your premium for this coverage will continue to accumulate. If you are able to pay your bill on time, or even a portion of your bill, we recommend you do so to prevent a large balance due when normal billing operations resume.

Renewals ‑ We also understand that some customers who intend to renew their insurance with Farmers may be experiencing financial difficulty. If you receive a notice that your policy is expiring and you need additional time to pay, please contact us and we will extend your due date and waive any late fees. To make such a request, call us at 1‑888‑327‑6335.

Your Farmers agent is also available to help you manage your coverage and look for additional cost savings opportunities.

One thing you can do now, in states where it’s available, is download and enroll in our Signal by Farmers^® mobile app. It’s a simple tool that can help you earn a discount for focused driving. Enrolling in Signal^® could earn you an additional 5% discount on your auto insurance. Households with youthful drivers can earn a 15% discount. If you haven’t already enrolled, please consider it. Click here for more details. (NOTE: Signal is not available in CA, NY, and SC.)

Should you have any questions, please contact your Farmers agent or call our Farmers customer care center at 1‑888‑327‑6335 Monday‑Friday 7:00am to 11:00pm CST and Saturday-Sunday 8:00am to 8:00pm CST. As a Farmers customer, you also have access to 24/7 self‑service tools to assist you. Click here to learn more.

We thank you for being a valued customer, and we are proud to serve you.

The Farmers Insurance team