서울에서 숙박할 일이 있어 잠원동 메리어트 BRG를 시도하였습니다.

메리어트 웹에서는 241불 (한화 269,000원)에 refundable rate이었고, 

Elvoline에서 refundable에 US$ 238.11임을 확인하고 BRG를 클레임 하였습니다.

http://www.elvoline.com/hotelbooking/view/213473/JW+Marriott+Seoul?date_checkin=2014-12-28&date_checkout=2014-12-29&room[0]=2

6시간여만에 답장이 왔네요.

요지인즉슨 바우쳐 방식으로 진행되는 예약은 불인정이라는 내용 같습니다. 

Dear faircoin

Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee.  We received a claim from you for the following reservation:

Hotel name: JW Marriott Hotel Seoul

Reservation confirmation number: 8****

Check-in date: *****

According to the Terms and Conditions of Marriott's Look No Further(SM) Best Rate Guarantee, a comparison rate must be reservable by the general public and be verifiable by Marriott.  According to our review of the site with which your comparison was made, reservations are not confirmed to guests at the time of the initial transaction.  We are unable to verify your comparison as reservation requests made via this source are considered in the following manners:

Booking authorization requires passengers to send their passport or government ID in order to complete the booking.

You will receive a verification as soon as the information has been processed and approved. Usually it doesn't take longer than 30 minutes-24 hours.

For this reasons, we must deny your claim under the terms of Marriott's Look No Further(SM) Best Rate Guarantee program.

Please be aware that many travel suppliers offering packaged vacation experiences, similar to the offer with which your comparison was made, issue travel vouchers to their customers.  Due to pre-existing contractual arrangements, pre-paid rates that involve a voucher (including electronic vouchers) for a hotel stay outside of the United States and Canada are also excluded from Marriott's Look No Further(SM) Best Rate Guarantee.

Thank you for choosing Marriott.

Regards,

Danielle Balboa

Marriott Customer Care

이 사이트에 상당히 저렴한 요금들이 풀리던데, 메리어트 BRG 하실때 elvoline은 안보셔도 될 것 같네요 ㅠㅠ