2nd Trial for the SPG Retention Bonus

마일모아님, 안녕하세요,

정보공유차 글 남깁니다.

며칠전에 SPG AMEX membership fee of $65가 차지 되었길래, 예전에 시도해서 받은 3000pt를 다시 해볼까 도전했지만 다음과 같은 메세지를 받았습니다. 흠...전화로 다시 도전해볼까요? 잘 모르겠네요.

Dear xxx,

We cannot waive your Annual Membership Fee at this time. This fee supports a variety of benefits and services on your account. You can visit http://www.americanexpress.com/benefits for an overview of these valuable benefits. We value your membership and hope you enjoy all your Card has to offer.

Our records indicate that we have previously issued 3,000 goodwill points to your account on 11/26/09. Therefore, no further points can be issued this year as retention bonus. I apologize for the inconvenience. Have a great evening.

Sincerely, Andrea DaSilva Email Servicing Team American Express Interactive Services

암틈 다들 참고하시면 좋을것 같습니다.

그럼 즐거운 하루보내세요.