클로즈된 AU카드 기록 삭제, 체이스에선 SM으로도 해주네요

궁금하던 내용이었는데 공유 감사드립니다

저도 필요하던 내용이었네요

슬슬 정리를 하겨던 참이었거든요

문제 제목이나 혹시 블랭크 문서 있으시면 공유 가능할까요?

일단 아래처럼 보내긴 했는데요.. 적당히 바꿀 부분은 바꾸시면 될것 같습니다.

Hello, I closed an authorized user's card for my Sapphire Preferred credit card in September 2017. The authorized user's name is xxx.

Also, I closed another authorized user's card for my Chase IHG credit card in December 2017. The authorized user's name is xxx.

When we've checked xxx's Experian credit report on Feb 20th, we've noticed that those authorized user's accounts are still there. Since those accounts are for the authorized user and are already closed, I would like to remove those accounts from xxx's credit reports. Could you remove the authorized user's accounts from Experian, Equifax, and TransUnion? Thank you.

이렇게 보내니... 아래처럼 답장이 왔구요.

We will be glad to review your request regarding removal of the accounts from the credit report of the authorized user.

I have forwarded your message to the appropriate department for review and you should receive a response within five business days.

If you require immediate assistance, please contact the number listed below and either myself, or one of my colleagues will be able to assist you. For your 

convenience, we are available to assist you 24 hours a day.

좋은 정보 감사합니다. 질문이 ㅠ 현재 갖고 있는 카드의 AU 는 어떻게 클로즈하나요?  요것도 SM 일까요?

네 원래 카드 주인이 SM 보내면 바로 클로즈 해줍니다.^^