IHG Best Price Guarantee claim 성공

이 claim은 예약하고 나서 24시간 안에 submit해야하나요?

if you book a hotel room at an IHG branded hotel using any IHG direct channel (such as a branded website, call center or the mobile app), and within 24 hours of making your reservation you find a lower rate online for the same hotel room, number of guests, and reservation dates, and submit a qualified guarantee claim form, we’ll match the lower rate and give you 5X the IHG® One Rewards points, up to a 40,000-point maximum, for the room rate for that hotel stay.

앗 네 깜박했네요. 예약 다시 하실 수 있으시면 고고

특이하네요. 하얏 메리엇은 brg 에서 Gosplitty, traveleuro 같은 사이트는 허용을 안해주던데 ihg는 또 해주나보네요

저도 며칠전 매리엇에 Gosplitty, TravelEuro 신청했다가 이런 사이트는 안된다고 바로 리젝 먹었는데 IHG는 되나보군요.

매리엇은 한결같이 이런 이유를 읊어줍니다:

Our terms state: “…sites that do not pass reservations to the Marriott Central Reservation System (CRS) for confirmation are not eligible…” 

gosplitty가 요구사항 다 만족하는 것 같습니다.

The Program applies only to rates found on non-IHG websites that meet all of the above criteria.

1. Here are the things we’ll verify when we process your claim. The non-IHG website rate must be:
   • 7.a. In the same currency as the rate you booked through an IHG channel;
   • 7.b. Available to the general public – in other words, you are not required to sign up for any kind of membership or be part of any program, or login to a website, to obtain the rate;
   • 7.c. Available to book at the time of verification;
   • 7.d. Bookable only if you provide a form of payment to complete the booking (rates that do not require a form of payment are ineligible!); and
   • 7.e. At least 1% lower than the current, lowest rate available on the IHG website or mobile app – this accounts for any rounding errors!
2. Examples of rates that are INELIGIBLE for the Program include the following:
   • 8.a. Rates that are not available to the general public (such as negotiated rates, member or loyalty rates, group rates, corporate rates);
   • 8.b. Rates that are not visible to, or bookable by, the general public without additional requirements such as residing in a particular geography, using a login with a username/password, using a specific credit card, using a discount code/coupon, or that require approval/verification via e-mail or phone after payment is submitted;
   • 8.c. Rates on websites that don’t disclose the brand or hotel until the reservation is made;
   • 8.d. Rates on auction websites or that you book using a similar process;
   • 8.e. Package rates that include the room and other components such as transportation, car rental, entertainment, and/or non-breakfast meals;
   • 8.f. Rates on websites that allow confirmed reservations to be re-sold;
   • 8.g. Rates on websites that do not provide immediate confirmation, that do not result in an actual hotel reservation, or that do not provide the ability to make a real-time reservation;

Gosplitty에 직접 예약해본적은 없지만 메리엇 하얏에 brg 할때마다 하는 설명이 쟤네는 instant booking confirmation이 안되고 cancellation policy 가 다르기 때문에 안된다고 하더군요. 

IHG는 좀더 lenient 한가봅니다

음 저도 gosplitty 써본 적은 없는데 gosplitty qna 에 이런말이 있네요.

"We will send you an email confirmation after you've completed your booking. You should receive the confirmation email within 15 minutes, although it may take up to several hours if your reservation is on pending status."

15분이 instant가 아니라면 할말이 없네요. 

Cancellation policy는 reservation 마다 달라서 gosplitty랑 상관없고요. 전 제가 예약한 "non-refundable" 이랑 다른 모든조건 매칭하는 거 provide했더니 됐어요. 필요할 때 참고해보세요 ^^

예전에 IHG BRG성공하면 방이 공짜라 몇번 공짜로 묵은적 있는데 요새는 BRG 어려워져서 신경도 안쓰고 있었는데 정보 감사합니다.