걸프에어: 3시간 딜레이로 비즈 클래스 티켓 받기

출발 바로 전날 문자 띡~ 하나 보내 "미안,  오리지널 비행기 취소되서 다음편 (기존 비행기보다 3시간 더 이후) 으로 예약되었어".  이러길래, 아씨... - -^  이러면서 결국 바흐레인국 팔콘 골드 라운지에서 주구장창 와인 & 샴페인 들이키며 3시간 더 죽치면서, 라운지 언냐에게 주소 물어서 complaint email 하나 작성해서 보냈쩌. 

피드백 잘 받았다고 답장 곧 준다더디 당체 감감무소식  - -  

걍 쿨하게 아멕스에 디스퓨트 걸어 버리고 (ㅋ) 잊고 살고 있었는데 ......  

한 두달 후 슬그머니 날라든 이메일 한통. 

이거슨 걸프국까지 비즈 클래스 한 장 쏘겠다는 것이더냐 !!!  \- -/

(카이로-바흐레인까지 팔콘 골드 비즈 편도 6000 소요. 바흐레인까지만 가면 거기서는 BA Avios 로 어디든 저렴이로 갈 수 있슴) 

나두 공짜로 바흐레인 옵빠들과 가죽 쿠션도 좋아보이는 진퉁 팔콘 골드 비즈 함 타보고 싶었쩌. 흑흑. 

오케이. 디스퓨트 캔슬. 

Dear xxxx,

Thanking you for choosing to fly with Gulf Air.

We have noted the disruption to your Gulf Air itinerary. As per our records, you were originally booked on flights xxxx from to Cairo to Doha via Bahrain on xxxx, 2015. Following our inquiry, we were sorry to learn that on xxxxxx a schedule change occurred resulting in the cancellation of your flight xxxx. Our team re-booked you to travel on flights xxxx the same day.

We appreciate that changes in schedules and timetables can cause difficulties and we do try to limit these changes and to produce accurate timetables as well in advance as possible. However, for a number of reasons, changes are sometimes inevitable. Hence, whenever we have to make these types of changes, we try to minimize the inconvenience to our customers by advising them, whenever possible. Our record indicates that a text message along with email was send to you informing you about the same. We apologize for any inconvenienced caused.

We value your patronage and would like to use this opportunity to offer 5,000 bonus miles which will be credited to your Falconflyer account no. xxxxxx. Kindly acknowledge your acceptance and once we  receive your reply, we will ensure that your account is credited accordingly.

We look forward to welcoming you on board our services again soon and would like to assure you of our commitment to serve you well.

Regards,

xxxxx
Customer Care and Service Quality Control
Gulf Air - Customer Experience