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(호텔 9/6) Marriott T&C 업데이트: 멤버간 포인트 이동 10만으로 증가, 플랫멤버 스위트룸 업글관련 등등
, 2018-09-06 09:55:30
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매리엇 에서 어제 날짜로 업데이트된 T&C 를 공홈에 올렸습니다.
간략하게 요점만 설명 해드렸는데요, 매리엇 고수님들께서 추가 설명 보태주신다면 감사하겠습니다~
아래 링크를 통해 전문을 확인 하실 수 있습니다.
https://www.marriott.com/loyalty/terms/default.mi
1. 직접 매리엇을 통하지 않은 Third Party 예약을 (Expedia, AmexTravel, UR 몰 등등) 통해 숙박시, 포인트 적립은 물론 엘리트 혜택도 받지 못함.
@티메님 ㅠ
No elite benefits for non-qualifying stays (e.g. stays booked via online travel agencies)
It has long been the case that you wouldn’t earn points or elite night credits for non-qualifying stays (these are usually stays booked through an online travel agency like Expedia, or booked with points through your credit card’s travel portal). But, previously, we could call the Marriott hotel to add our rewards number to the stay and the hotel would provide elite benefits. Now, the terms explicitly exclude elite benefits on non-qualifying stays:
A “Non-Qualifying Rate” is a rate a Member pays for a Stay in a guest room at a Participating Property which does not qualify to earn Points or Miles, as well as membership tier benefits.
And:
Benefits of Elite membership apply to stays on Qualifying Rates (as described in Section 2.1.e.) and are reserved for Members only and apply solely to the one guest room in which the Elite Member stays.
2. 일년에 멤버간 (새 계정은 생성한지 60일이 지나야함) 포인트 transfer-> 5만에서 10만으로 조정, Transfer당 $10 Fee (골드 이상 멤버 무료)
Point transfers now with 100K limit
Previously, Marriott allowed transferring up to 50K points per year to another member for $10 per transfer (free for Gold elites and higher). Now they allow transferring up to 100K points per year:
Members can transfer up to a maximum of 100,000 Points per calendar year between any two accounts in good standing that have each been open for at least sixty (60) days, whether sending or receiving Points.
The terms don’t mention a transfer fee, but the Marriott website does:
Transfer 1,000 points or more—up to a maximum of 100,000 points per year—for a transaction fee of just US$10. Gold Elite, Platinum Elite and Platinum Premier Elite members transfer for free.
It used to be possible to get around the 50K transfer limit by booking an award with another person. Marriott Rewards would achieve that by moving the points from one person’s account to the other so as to book the award from one account. As far as I can tell, both the Terms & Conditions and the website are silent about this, so I don’t know if it will still work or not.
3. 포인트 숙박을 제한하는 Blackout dates는 대부분 없어짐 (아래 리스트의 6개의 호텔들과 타임쉐어 호텔들은 제외)
Blackout dates mostly gone (but good luck with timeshare properties)
Marriott used to say that they had no blackout dates for awards, but they allowed hotels to weasel out of it with this clause:
Hotels may limit the number of standard rooms available for redemption on a limited number of days.
The new terms do not include the weasel out clause. Instead, they list 6 specific weasel out properties that are excluded and two timeshare brands that are excluded: Marriott Vacation Club & Vistana
Here are the new terms regarding blackout dates:
Blackout dates refer to a limited number of dates when a Participating Property could choose not to permit Members to redeem Points for Awards, but the Company has a “No Blackout Dates” benefit so that if there is a standard room available for booking by any means, whether by cash, credit or Points, then a Member can reserve the room using Points. The following properties either do not participate in or do not fully participate in the No Blackout Dates benefit at this time:
- Boscolo Exedra Nice, Autograph Collection
- The Dedica Anthology, Autograph Collection
- JW Marriott Scottsdale Camelback Inn® Resort & Spa, Scottsdale, AZ
- Marriott Vacation Club and Marriott Grand Residence Club – all properties
- Participating Vistana properties
- Rome Marriott Grand Hotel Flora, Rome, Italy
- Waikoloa Beach Marriott Resort & Spa, Hawaii
- Wailea Beach Resort – Marriott – Maui, Hawaii
4. 예약한후, 호텔 사정으로 인해 숙박을 못하게 되면 개런티 예약제 혜택을 멤버 등급별로 받음.
플래티넘 이상 멤버는 웰컴 기프트, 조식 또는 라운지 이용, 예약한 룸 확보, 이 세가지중에 충족되지 못하게 된 부분에 대한 Platinum Elite Guarantees의 별도 보상 받음
Elite Benefits Guarantee is Alive
This is a bit of a hidden gem in the Marriott Rewards program and one of the few places where Platinum SPG elites can come out way ahead in the combined program. The earlier version of the terms & conditions showed that the elite benefits guarantees were far lower than before. The new terms show rates similar to before:
Available to all elites (Silver and up):
- Ultimate Reservation Guarantee: If you get walked from your hotel, they will pay for alternate lodging and you are eligible to get:
- $200 + 90K points at EDITION, The Luxury Collection, W Hotels, JW Marriott, Marriott Hotels, Sheraton, Delta Hotels, Le Méridien, Westin, Autograph Collection, Renaissance Hotels, Tribute Portfolio, Gaylord Hotels
- $100 (Platinum Elites also get 90,000 points) at Courtyard, Four Points, SpringHill Suites, Protea Hotels, Fairfield, AC Hotels, Aloft, Moxy, Residence Inn, TownePlace Suites, Element
- $200 + 140K points for Platinum elites only at Ritz-Carlton and St. Regis
Platinum elite guarantees:
- Platinum Elite Welcome Gift. If you are not offered a welcome gift, you are eligible for $0, $25, $50, or $100, depending upon the hotel brand.
- Breakfast or Lounge Access: If no breakfast or breakfast alternative is offered, you are eligible for $100 at JW Marriott, Marriott Hotels, Delta Hotels, Autograph Collection, and Renaissance Hotels
- Guaranteed Room Type: If the hotel is unable to fulfill this Guaranteed Room Type benefit, you are eligible for $25, $50, or $100 depending upon the brand.
You can read more about elite benefit guarantees (under the old program, but very similar to today) here: Marriott pays up when they fail to deliver elite benefits.
5. 플래티넘 이상의 등급을 보유하고있는 경우,
숙박 기간 전체에 걸쳐 이용 가능한 최상의 객실 (스위트 룸 포함)로 업그레이드 될 예정 (Marriott Vacation Club, Marriott Grand Residence Club, Aloft, Element and participating Vistana properties 제외)
단, 리츠 칼튼 Suite룸은 Platinum Premier 멤버전용이고 Direct Club Access가 가능한 룸은 제외.
Suite Upgrades for Platinum elites
The terms & conditions were previously pretty wishy-washy about whether or not you should get upgraded to a suite. One Mile at a Time says that the old terms were as follows:
Complimentary Enhanced Room Upgrade for Platinum Elite Members. Based on room availability at check-in and limited to a Member’s personal guest room at no additional charge. Enhanced rooms may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors, or suites.
The previous terms left a lot of wiggle room for the hotels. The new terms are more forceful:
Complimentary Enhanced Room Upgrade for Platinum Elite Members. Platinum Elite Members receive a complimentary upgrade to the best available room subject to availability for the entire length of stay at the time of check-in. Complimentary upgrade includes suites, rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities or rooms on Executive Floors.
Of course, Ritz-Carlton is special:
At The Ritz-Carlton, suites are only included for Platinum Premier Members and rooms with direct Club access are excluded.
In other words, if you have Platinum status (or Platinum Premier at Ritz properties), the hotel is supposed to upgrade you to the best available room (including suites) that is available for the entire length of your stay. Surprisingly the terms do not state that this is limited to “standard suites” the way the SPG terms used to. But, since Suite Night Awards are specifically limited to “standard suites” I’m sure that’s how Marriott intends this benefit. And they do provide wiggle room with the following:
Enhanced Room Upgrades are subject to availability and are identified by each Participating Property.
And, of course, there are brands that get out of this entirely:
The Complimentary Enhanced Room Upgrade for Platinum Elite Members is available at all Participating Brands except at Marriott Vacation Club, Marriott Grand Residence Club, Aloft, Element and participating Vistana properties.
출처: frequentmiler
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25 댓글
모밀국수
2018-09-06 10:03:47
하얏 글로벌리스트 해보니까 upgrade you to the best available room (including suites) 이게 진짜 좋더라구요. 첵인할때 검색해보고 스윗이 있으면 다 줍니다.
24시간
2018-09-06 10:12:55
하얏은 믿고 글로벌 달만 하죠!
매리엇도 이번기회를 통해 하얏 처럼 멤버 베네핏을 확실히 챙겨준다면 좋겠네요
모밀국수
2018-09-06 10:15:21
하얏 글로벌리스트는 이제 꼼짝없이 60박(혹은 55박)을 해야 달수가 있어서 베네핏이 더 좋아질 것으로 예상됩니다. 내년에는 챌린지라도 나와야 할텐데요
24시간
2018-09-06 10:16:38
작년에 status 챌린지가 정말 좋았었는데 말이죠;; 올해는 꽝이니 내년을 기대해 보아요
어메이징레이스
2018-09-06 12:44:52
하얏트 숙박 계획들도 있고해서 저도 올해 이게 나오길 엄청 기대했는데.. 너무 아쉬워요.. ㅠㅠ
내년을 기대해봐야죠.. ㅜ
티메
2018-09-06 10:31:33
허거걱.
그래도 스윗 업글 좋은데요. 야도 하얏처럼 들이밀면 된다는거 아니에요?
24시간
2018-09-06 10:33:15
이미 써드파티로 예약하셨나요? ,,, 지못미 ㅠㅠ
플랫이시니깐 업글 해달라고 들이대보세요 드러누워도 보시고요
티메
2018-09-06 10:35:32
아뇨 그저께 갈려고 (갔었으면 막차였겠죠?) 하려다가 제 동생 군대 신검받으러 가는거 갑자기 생각나서 못갔었어요. 아쉽네요!
정보와질문
2018-09-06 10:34:45
suite이 가장 sweet하네요.
24시간
2018-09-06 10:43:11
정보와질문 님께서도 래퍼에 도전!
박시나
2018-09-06 10:37:51
일주일전쯤에 전화했을땐 3rd Party 예약도 무조건 된다고 걱정말라고 하던데 그새 바뀌었네요 뻘쭘.. @티메 미안합니다 ㅠㅠ
24시간
2018-09-06 10:43:40
하루가 다르게 말을 바꾸는 매리엇이 잘못 했네요 ㅠ
티메
2018-09-06 11:33:33
아녀 금방 바꼇어요.. 막 지금방금:: 죄송하실거 없어용
호텔에 전화했을때 OK!였어요..ㅋㅋ 박시나님이 맞으셨어요
shilph
2018-09-06 11:06:46
하지만 저는 미우나고우나에서 룸 업글을 못 받았습... ㅜㅜ
24시간
2018-09-06 11:10:38
아ㅠㅠ
그래도 마모 최초 플랫 조식을 받으셨잖아요 ㅎㅎ 그래서 미우나 고우나 인가봉가...?
shilph
2018-09-06 12:35:39
그나저나 리뷰도 써야 하는데 자꾸 바쁘네요 'ㅅ';;;;
24시간
2018-09-06 12:39:56
실프님 리뷰만 @24시간 내내 기다리고 있..... 노 프레슈어 입니다 ㅎㅎㅎ
shilph
2018-09-06 12:45:14
그러면 압박도 없으니 더 발느리게...24시간
2018-09-06 12:46:18
내년 되기전에만 써주세요 ㅎㅎ
미키미키
2018-09-06 12:31:42
오늘도 좋은 정보 감사합니다^^
올려주신 정보 잘 보았습니다~
24시간
2018-09-06 12:40:09
감사합니다!
Opeth
2018-09-06 12:32:58
캬 이젠 스윗 있지??? 내놔 라고 들이밀 수 있군요!
24시간
2018-09-06 12:40:33
T&C 전문을 다 프린트 해가면 빼박 삘이죠 ㅎㅎ
어메이징레이스
2018-09-06 12:43:45
좋은 소식이네요! 안그래도 제가 플래티넘이고, 골드인 남편이 포인트를 주로 모을 수 있어서 어째야하나 고민하고 있었거든요~ 완전 제 맞춤 정보네요.. ㅎㅎ 정말 감사합니당! :)
24시간
2018-09-06 12:47:09
맞춤정보를 드릴 수 있게되서 영광입니다! ㅎㅎ