(호텔 9/6) Marriott T&C 업데이트: 멤버간 포인트 이동 10만으로 증가, 플랫멤버 스위트룸 업글관련 등등

매리엇 에서 어제 날짜로 업데이트된 T&C 를 공홈에 올렸습니다.

간략하게 요점만 설명 해드렸는데요, 매리엇 고수님들께서 추가 설명 보태주신다면 감사하겠습니다~

 

아래 링크를 통해 전문을 확인 하실 수 있습니다.

 

https://www.marriott.com/loyalty/terms/default.mi

 

 

 

1. 직접 매리엇을 통하지 않은 Third Party 예약을 (Expedia, AmexTravel, UR 몰 등등) 통해 숙박시, 포인트 적립은 물론 엘리트 혜택도 받지 못함.

@티메님 ㅠ

 

No elite benefits for non-qualifying stays (e.g. stays booked via online travel agencies)

It has long been the case that you wouldn’t earn points or elite night credits for non-qualifying stays (these are usually stays booked through an online travel agency like Expedia, or booked with points through your credit card’s travel portal). But, previously, we could call the Marriott hotel to add our rewards number to the stay and the hotel would provide elite benefits.  Now, the terms explicitly exclude elite benefits on non-qualifying stays:

A “Non-Qualifying Rate” is a rate a Member pays for a Stay in a guest room at a Participating Property which does not qualify to earn Points or Miles, as well as membership tier benefits.

And:

Benefits of Elite membership apply to stays on Qualifying Rates (as described in Section 2.1.e.) and are reserved for Members only and apply solely to the one guest room in which the Elite Member stays.

 

 

2. 일년에 멤버간 (새 계정은 생성한지 60일이 지나야함) 포인트 transfer-> 5만에서 10만으로 조정, Transfer당 $10 Fee (골드 이상 멤버 무료)

Point transfers now with 100K limit

Previously, Marriott allowed transferring up to 50K points per year to another member for $10 per transfer (free for Gold elites and higher).  Now they allow transferring up to 100K points per year:

Members can transfer up to a maximum of 100,000 Points per calendar year between any two accounts in good standing that have each been open for at least sixty (60) days, whether sending or receiving Points.

The terms don’t mention a transfer fee, but the Marriott website does:

Transfer 1,000 points or more—up to a maximum of 100,000 points per year—for a transaction fee of just US$10. Gold Elite, Platinum Elite and Platinum Premier Elite members transfer for free.

It used to be possible to get around the 50K transfer limit by booking an award with another person.  Marriott Rewards would achieve that by moving the points from one person’s account to the other so as to book the award from one account.  As far as I can tell, both the Terms & Conditions and the website are silent about this, so I don’t know if it will still work or not.

 

 

3. 포인트 숙박을 제한하는 Blackout dates는 대부분 없어짐 (아래 리스트의 6개의 호텔들과 타임쉐어 호텔들은 제외)

Blackout dates mostly gone (but good luck with timeshare properties)

Marriott used to say that they had no blackout dates for awards, but they allowed hotels to weasel out of it with this clause:

Hotels may limit the number of standard rooms available for redemption on a limited number of days.

The new terms do not include the weasel out clause.  Instead, they list 6 specific weasel out properties that are excluded and two timeshare brands that are excluded: Marriott Vacation Club & Vistana

Here are the new terms regarding blackout dates:

Blackout dates refer to a limited number of dates when a Participating Property could choose not to permit Members to redeem Points for Awards, but the Company has a “No Blackout Dates” benefit so that if there is a standard room available for booking by any means, whether by cash, credit or Points, then a Member can reserve the room using Points.  The following properties either do not participate in or do not fully participate in the No Blackout Dates benefit at this time:

• Boscolo Exedra Nice, Autograph Collection
• The Dedica Anthology, Autograph Collection
• JW Marriott Scottsdale Camelback Inn® Resort & Spa, Scottsdale, AZ
• Marriott Vacation Club and Marriott Grand Residence Club – all properties
• Participating Vistana properties
• Rome Marriott Grand Hotel Flora, Rome, Italy
• Waikoloa Beach Marriott Resort & Spa, Hawaii
• Wailea Beach Resort – Marriott – Maui, Hawaii

 

 

4. 예약한후, 호텔 사정으로 인해 숙박을 못하게 되면 개런티 예약제 혜택을 멤버 등급별로 받음.

플래티넘 이상 멤버는 웰컴 기프트, 조식 또는 라운지 이용, 예약한 룸 확보, 이 세가지중에 충족되지 못하게 된 부분에 대한 Platinum Elite Guarantees의 별도 보상 받음

Elite Benefits Guarantee is Alive

This is a bit of a hidden gem in the Marriott Rewards program and one of the few places where Platinum SPG elites can come out way ahead in the combined program.  The earlier version of the terms & conditions showed that the elite benefits guarantees were far lower than before.  The new terms show rates similar to before:

Available to all elites (Silver and up):

• Ultimate Reservation Guarantee: If you get walked from your hotel, they will pay for alternate lodging and you are eligible to get:
  • $200 + 90K points at EDITION, The Luxury Collection, W Hotels, JW Marriott, Marriott Hotels, Sheraton, Delta Hotels, Le Méridien, Westin, Autograph Collection, Renaissance Hotels, Tribute Portfolio, Gaylord Hotels
  • $100 (Platinum Elites also get 90,000 points) at Courtyard, Four Points, SpringHill Suites, Protea Hotels, Fairfield, AC Hotels, Aloft, Moxy, Residence Inn, TownePlace Suites, Element
  • $200 + 140K points for Platinum elites only at Ritz-Carlton and St. Regis

Platinum elite guarantees:

• Platinum Elite Welcome Gift.  If you are not offered a welcome gift, you are eligible for $0, $25, $50, or $100, depending upon the hotel brand.
• Breakfast or Lounge Access: If no breakfast or breakfast alternative is offered, you are eligible for $100 at JW Marriott, Marriott Hotels, Delta Hotels, Autograph Collection, and Renaissance Hotels
• Guaranteed Room Type: If the hotel is unable to fulfill this Guaranteed Room Type benefit, you are eligible for $25, $50, or $100 depending upon the brand.

You can read more about elite benefit guarantees (under the old program, but very similar to today) here: Marriott pays up when they fail to deliver elite benefits.

 

 

5. 플래티넘 이상의 등급을 보유하고있는 경우,

숙박 기간 전체에 걸쳐 이용 가능한 최상의 객실 (스위트 룸 포함)로 업그레이드 될 예정 (Marriott Vacation Club, Marriott Grand Residence Club, Aloft, Element and participating Vistana properties 제외)

단, 리츠 칼튼 Suite룸은 Platinum Premier 멤버전용이고 Direct Club Access가 가능한 룸은 제외. 

Suite Upgrades for Platinum elites

The terms & conditions were previously pretty wishy-washy about whether or not you should get upgraded to a suite.  One Mile at a Time says that the old terms were as follows:

Complimentary Enhanced Room Upgrade for Platinum Elite Members.  Based on room availability at check-in and limited to a Member’s personal guest room at no additional charge.  Enhanced rooms may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors, or suites.

The previous terms left a lot of wiggle room for the hotels.  The new terms are more forceful:

Complimentary Enhanced Room Upgrade for Platinum Elite Members.  Platinum Elite Members receive a complimentary upgrade to the best available room subject to availability for the entire length of stay at the time of check-in.   Complimentary upgrade includes suites, rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities or rooms on Executive Floors.

Of course, Ritz-Carlton is special:

At The Ritz-Carlton, suites are only included for Platinum Premier Members and rooms with direct Club access are excluded.

In other words, if you have Platinum status (or Platinum Premier at Ritz properties), the hotel is supposed to upgrade you to the best available room (including suites) that is available for the entire length of your stay.  Surprisingly the terms do not state that this is limited to “standard suites” the way the SPG terms used to.  But, since Suite Night Awards are specifically limited to “standard suites” I’m sure that’s how Marriott intends this benefit.  And they do provide wiggle room with the following:

Enhanced Room Upgrades are subject to availability and are identified by each Participating Property.

And, of course, there are brands that get out of this entirely:

The Complimentary Enhanced Room Upgrade for Platinum Elite Members is available at all Participating Brands except at Marriott Vacation Club, Marriott Grand Residence Club, Aloft, Element and participating Vistana properties.

 

출처: frequentmiler