2017/2018 US Retail Banking satisfaction study

다들 이렇게 생각하시고 계시나요?

<2018>
https://www.jdpower.com/business/press-releases/jd-power-2018-us-retail-banking-satisfaction-study

지역별로 나뉘어있네요.
California에서 US bank가 상위권인 것은 신기한데, Wells Fargo가 하위권이라는 것은 이해가 됩니다.
Chase는 대체로 BOA보다는 상위권인데, 이 역시도 이해가 됩니다.

California Region: U.S. Bank (824)
Florida Region: TD Bank (844)
Mid-Atlantic Region: Northwest Bank (840)
Midwest Region: First National Bank of Omaha (845)
New England Region: Bangor Savings Bank (862)
North Central Region: City National Bank (W.V.) (854)
Northwest Region: Banner Bank (838)
South Central Region: Trustmark National Bank (856)
Southeast Region: United Community Bank (854)
Southwest Region: MidFirst Bank (877)
Texas Region: Frost Bank (873)

<2017>

https://www.jdpower.com/business/press-releases/jd-power-2017-us-retail-banking-satisfaction-study

California: BBVA Compass (846)
Florida: Fifth Third Bank (849)
Mid-Atlantic Region: Huntington National Bank (849)
Midwest Region: Wintrust Community Bank (843)
New England Region: Rockland Trust (858)
North Central Region: Huntington National Bank (849)
Northwest Region: Banner Bank (840)
South Central Region: U.S. Bank (854)
Southeast Region: United Community Bank (852)
Southwest Region: BancFirst (866)
Texas: Frost Bank (867)